Policies & FAQ

## Rental Terms - Minimum rental period: 1 day - Weekly and monthly rates available on request - Equipment must be returned in the same condition - Damage protection plans available ## Delivery - Free delivery for orders over $200/day - Same-day delivery available for orders placed before noon - Setup and pickup included with all bundle rentals ## Cancellation - Free cancellation up to 48 hours before rental start - 50% charge for cancellations within 48 hours - No-shows are charged in full

## Frequently Asked Questions **How far in advance should I book?** We recommend booking at least 1 week in advance for large orders (10+ units). Smaller orders can often be fulfilled within 24-48 hours. **Do the laptops come pre-configured?** Yes! All laptops ship with a fresh OS install, latest updates, and any software you request (Microsoft 365, Zoom, etc.). **What if something breaks?** We offer optional damage protection starting at $3/day per device. Without protection, you're responsible for repair or replacement costs. **Can I extend my rental?** Absolutely. Just let us know before your return date and we'll extend at the same daily rate. **Do you deliver to hotels and convention centers?** Yes. We deliver to any business address, hotel, or venue in our service area.